Privacy Policy

This Privacy Policy explains how SOLT ("we," "our," or "us") collects, uses, shares, and protects your personal information when you visit or make a purchase from www.soltbyalisha.com/ . Please read this Privacy Policy carefully. By using the Website, you indicate that you understand, agree and consent to this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not use this Website.
By providing us your Information or by making use of the facilities provided by the Website, You hereby consent to the collection, storage, processing and transfer of any or all of Your Personal Information and Non-Personal Information by us as specified under this Privacy Policy. You further agree that such collection, use, storage and transfer of Your Information shall not cause any loss or wrongful gain to you or any other person.

Information We Collect

We collect personal and non-personal information to enhance your shopping experience and provide better services. This includes:

• Personal Information: When you make a purchase, register an account, or contact us, we may collect your name, email address, phone number, shipping/billing address, and payment details. Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed. Wishlists you’ve created: we’ll keep track of the wishlists you create, and make them visible to the store’s staff.
• Device & Usage Information: We automatically collect data such as your IP address, browser type, operating system, pages visited, and interactions with our website for analytics and security purposes.
• Cookies & Tracking Technologies: We use cookies, web beacons, and similar technologies to personalize content, remember your preferences, and improve site performance.
  You understand, agree and acknowledge that our collection, storage and processing of your Personal Information is for a lawful purpose connected with a function or activity of the Company Entities and its joint ventures. Information Sharing and Disclosure.
  All required information is service dependent and we may use the above said user information to, maintain, protect, and improve its services (including advertising services) and for developing new services. Such information will not be considered as sensitive if it is freely available and accessible in the public domain or is furnished under the Right to Information Act, 2005 or any other law for the time being in force.

How We Use Your Information

We process your information to:

• Fulfill and manage orders, including processing payments and shipping.
• Provide customer support and respond to inquiries.
• Improve our website, products, and user experience.
• Send marketing emails and promotional offers (only if you opt-in).
• Prevent fraudulent activities and enhance security.
• Comply with any legal obligations we have, such as calculating taxes
  We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

Sharing Your Information

We do not sell your personal data. However, we may share it with:

• Service Providers: Third-party vendors that help with payment processing, shipping, and marketing.
• Legal & Compliance Authorities: If required by law or in response to legal requests.
• Business Transfers: In case of a merger, acquisition, or sale of assets.

Data Retention & Security

• We retain your personal data only as long as necessary for the purposes stated above or as required by law.
• If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
• We implement security measures to protect your information from unauthorized access, alteration, or loss.
• You are responsible for maintaining the confidentiality of your account credentials.

Your Rights & Choices

Depending on your location, you may have the following rights:

• Access, correct, or delete your personal data.
  If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us.
  If you wish to have the Personal Information that you have provided to us deleted, you can always do so by sending a request to us on the e-mail id of our Customer Services department provided at the bottom of this page. You may note that deletion of certain Personal Information may lead to cancellation of your registration with the Website and your access to certain features of the Website.

• Object to or restrict certain data processing activities.
• Withdraw consent for marketing emails at any time.

To exercise your rights, contact us at team@soltbyalisha.com 

Cookies & Tracking Technologies

We use cookies to improve user experience. You can manage your cookie preferences in your browser settings. Disabling cookies may affect website functionality.

Third-Party Links

Our policy discloses the privacy practices for our own web site only. Our site provides links to other websites also that are beyond our control. We shall in no way be responsible in way for your use of such sites.

Payments

• We provide payments gateway service through PayPal and PayTM. When processing payments, some of your data will be passed to our third party payment processors, including information required to process or support the payment, such as the purchase total and billing information.
• We do not and will not, at any time, request your credit card information or national identification numbers in a non-secure or unsolicited e-mail or telephone communication.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any significant changes will be communicated via email or website notice. Continued use of our website after such updates constitutes acceptance of the revised policy.

Contact Us

For questions or concerns, please reach out to us at team@soltbyalisha.com .

This Privacy Policy is designed to align with global privacy regulations, including the GDPR, CCPA, and other relevant data protection laws.